CUSTOMER
American Fidelity Assurance is an American private, family-owned life and health
insurance company. It provides voluntary supplemental health insurance products and
tax deferred annuities. Over the last few years, American Fidelity has been renovating
its headquarters in Oklahoma City as a technology center.
CHALLENGE
American Fidelity has meeting rooms on every floor. They use a Crestron meeting
scheduler with the touch panel controller mounted on the wall outside each of the
meeting rooms. The IT/help desk support department is located on a floor with an
open concept design with multiple collaboration areas. Each collaboration area is
comprised of 10-14 tables, white boards and curtains for privacy. A small white board
outside each area is used for scheduling the space. Employees must walk around the
floor to each meeting space to find one that is available.
The IT department wanted to find a way to use the company’s online meeting room
scheduler, since the whiteboard system was not efficient. American Fidelity discussed
the challenge with Taurus Technologies, their audio-visual integrator for the company’s
technology needs.
SOLUTION
Taurus Technologies implemented the company’s Crestron meeting scheduler in other
areas of the building. Since the IT department’s collaboration areas did not have
walls in which to mount the Creston panel, they realized that a custom solution was
required. Chris Evans, National Sales Manager for Taurus, called AVTEQ Inc. to discuss
the project.
“AVTEQ is our go-to partner for any custom project,” stated Chris Evans. “I’ve worked
with AVTEQ for over six years, and they consistently provide the best quality and service
for our custom projects.”
AVTEQ provided recommendations and drawings for a custom kiosk to mount the
Creston panel. Within two weeks of the initial request, AVTEQ had an approved design
for a custom product that met the following specifications:
• Floor stand to mount the Crestron touch panel
• ADA compliant allowing access for all employees
• Slim design to to support the Crestron panel
• American Fidelity logo
PRODUCT SOLUTION
• AVTEQ Custom Kiosk
• Crestron TSS-752 7” Room Scheduling Touch Screen
RESULTS
American Fidelity ordered five kiosks, one for each of the collaboration areas in the
IT department. The look and feel of the kiosks blended nicely with the areas and
improved functionality of scheduling the spaces.
For more information, visit www.avteq.net
