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DTEN

DTEN is an award-winning provider of all-in-one communication and collaboration solutions for Zoom. Founded in 2015, DTEN’s mission is to provide revolutionary tools and services that change the way people connect with one another around the world. DTEN solutions combine cutting-edge technology for video conferencing that are plug-and-play ready with superior performance and affordability.

Model: DTEN ME Pro

DTEN ME Pro with Smart Connect. A Powerful Meeting and Touch Collaboration Workstation for Everything You Do.
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Discover DTEN Orbit – The Ultimate Customer Experience Platform
Posted on Tuesday, January 26, 2021
Discover DTEN Orbit – The Ultimate Customer Experience Platform

Jan. 26, 2021 - DTEN is excited to announce the release of DTEN Orbit, the Ultimate Customer Experience Platform.

If you have purchased a new DTEN device in the last few months, you’ve probably already encountered the device management aspect of DTEN Orbit- that’s just one small piece of what this brand new platform can do!

What is DTEN Orbit?

DTEN Orbit is your central dashboard for managing devices, users, and virtually every dimension of the DTEN user experience.

Through Orbit, you’ll get access to:

  • Worry-free IT Support & Services
  • Advanced Product Replacement Warranty
  • Enhanced Customer Support

Worry-free IT Support & Services

Whether you manage a fleet of DTEN devices or a single DTEN ME in your home office, take command with powerful device monitoring and remote management tools.

  • Remote Device & User Management
  • Remote Diagnosis & Repair
  • Device Status & Health Monitoring
  • Remote Firmware Updates

Advanced Product Replacement Warranty

When you purchase a DTEN Orbit plan, you’ll be able to extend your warranty with comprehensive device coverage through the length of the service plan.

With advance parts and product replacement, we’ll make sure that you’re meeting at peak performance with minimal downtime in the case of required maintenance or repair.

  • Extended Warranty for Length of Service Plan
  • Advance Parts & Product Replacement

Enhanced Customer Support

Get up to 24/7 access to DTEN’s knowledgeable solutions experts with live or pre-recorded product trainings and personalized service options available.

  • Live Customer Support
  • Instructor-led Product Trainings
  • Personalized Service Options Available

A Platform Built for Growth

And best of all, Orbit is designed to evolve over time as we release new features and enhancements to our products and the DTEN user experience.

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